Terms of service
Terms of Service
Welcome to Sydney Bella Donna. These Terms of Service govern your use of sydneybelladonna.com and any purchases made through our website.
The website is operated by Sydney Bella Donna LLC. Throughout these Terms, “Sydney Bella Donna,” “we,” “us,” and “our” refer to Sydney Bella Donna LLC.
By accessing our website or purchasing from us, you agree to these Terms of Service and our applicable policies.
- Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase through our website.
By placing an order, you represent that the information you provide is accurate and that you are authorized to use the payment method submitted with your order.
- Products
Sydney Bella Donna offers pieces that may include original designs, handmade or hand-embellished pieces, custom and made-to-order creations, vintage items, and curated goods.
Many pieces are one-of-a-kind or available only in limited quantities.
Because certain pieces are handmade, hand-finished, vintage, or individually sourced, minor variations and unique characteristics may occur.
Vintage pieces may show natural signs of age, wear, patina, or previous use. We make reasonable efforts to disclose and photograph notable condition details.
Please review product descriptions, photographs, measurements, sizing information, and other details carefully before purchasing.
We make reasonable efforts to display colors and product details accurately, but colors may appear differently depending on your device or screen settings.
- Availability
Products and services are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify our offerings at any time.
Adding an item to your cart does not reserve the item.
- Orders & Payment
All prices are displayed in U.S. dollars unless otherwise stated.
We accept the payment methods displayed at checkout.
We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, payment issues, inventory errors, pricing or listing errors, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been processed, any amount owed to you as a result of that cancellation will be returned to the original payment method as required by applicable law.
An order confirmation does not necessarily constitute final acceptance of an order.
- Custom & Made-to-Order Pieces
Custom, personalized, altered, and made-to-order pieces are created specifically for the customer and are final sale unless otherwise required by law.
Details regarding design, sizing, materials, pricing, production time, and other specifications may be confirmed separately before work begins.
Production and delivery estimates for custom work are estimates unless expressly stated otherwise.
- Shipping & Delivery
Shipping times shown on our website are estimates unless expressly stated otherwise.
We make reasonable efforts to ship orders within the timeframe communicated at the time of purchase. If we are unable to ship within the applicable timeframe, we will handle the delay or cancellation in accordance with applicable law.
Once an order has been provided to a shipping carrier, transit times may be affected by circumstances outside our control.
Customers are responsible for providing an accurate and complete delivery address.
If an order appears to be lost, damaged in transit, incorrectly delivered, or otherwise experiences a delivery problem, please contact us so that we can review the circumstances and, where appropriate, assist with the carrier.
Risk of loss and responsibility for goods during shipment are determined in accordance with applicable law.
Please see our Shipping Policy for additional information.
- Returns & Store Credit
Returns are governed by our Return & Store Credit Policy.
Eligible returns receive store credit rather than a refund to the original payment method unless otherwise required by law.
Certain items, including earrings, custom or made-to-order pieces, and items identified as Final Sale, are not eligible for return.
Please review our Return & Store Credit Policy before purchasing.
- Intellectual Property
Unless otherwise stated, the content created for this website, including photographs, graphics, logos, branding, written content, and original website materials, is owned by or licensed to Sydney Bella Donna and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, commercially exploit, or use our protected content without permission except as permitted by law.
Nothing in these Terms grants you ownership of any Sydney Bella Donna intellectual property.
- Acceptable Use
You may not use our website for unlawful or fraudulent purposes, interfere with the operation or security of the website, introduce malicious code or harmful material, attempt unauthorized access to systems or customer information, or copy or commercially exploit website content in violation of our intellectual property rights.
We may restrict access to the website when reasonably necessary to protect Sydney Bella Donna, our customers, or our services.
- Third-Party Services
Certain features of our website may be provided by third parties, including Shopify, payment processors, shipping providers, analytics providers, and other service providers.
Your use of certain third-party services may also be subject to their own terms and policies.
- Privacy
Our collection and use of personal information is described in our Privacy Policy.
- Disclaimer
We make reasonable efforts to ensure that information on our website is accurate and current. However, occasional errors, inaccuracies, or omissions may occur regarding product descriptions, pricing, availability, or other website content.
Nothing in these Terms excludes any warranty, right, or remedy that cannot legally be excluded under applicable law.
- Limitation of Liability
To the fullest extent permitted by applicable law, Sydney Bella Donna LLC will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of the website or purchase of our products.
Nothing in these Terms limits or excludes liability to the extent that such liability cannot legally be limited or excluded.
- Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Sydney Bella Donna LLC harmless from claims, losses, or expenses arising from your unlawful use of the website or your material violation of these Terms.
- Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
- Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
- Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, or legal requirements.
The date at the top of this page indicates when these Terms were most recently updated.
Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
Contact
Sydney Bella Donna LLC
hello@sydneybelladonna.com