Privacy policy
Privacy Policy
Last updated: September 16, 2026
Sydney Bella Donna respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit sydneybelladonna.com, make a purchase, create an account, contact us, or otherwise interact with our website and services.
Our store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.
Personal Information We Collect
Depending on how you interact with our website, we may collect or process information including:
• Your name
• Billing and shipping address
• Email address
• Phone number, if provided
• Order and transaction information
• Account information, if you create a customer account
• Information you provide when contacting us or submitting a form
• Device and browser information, including IP address, browser type, device information, network information, and similar identifiers
• Information about how you interact with our website, including pages and products viewed, cart activity, referring websites, search terms, and browsing activity
• Payment and transaction information necessary to process your purchase
Payment information is processed securely through Shopify and applicable payment providers. Sydney Bella Donna does not directly store your full payment card information.
How We Collect Personal Information
We may collect personal information:
• Directly from you when you place an order, create an account, contact us, or otherwise provide information
• Automatically through cookies, pixels, and similar technologies when you use our website
• From Shopify and service providers that help us operate our store
• From business, marketing, advertising, analytics, or other partners where permitted by law
How We Use Your Information
We may use your personal information to:
• Process payments and fulfill orders
• Arrange shipping and delivery
• Process returns, store credit, and other transactions
• Maintain and manage customer accounts
• Communicate with you about orders, inquiries, or customer service matters
• Maintain, personalize, and improve our website and services
• Detect, investigate, and prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory obligations
• Send marketing and promotional communications when you have opted in or where otherwise permitted by law
• Measure and improve advertising and marketing performance
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.
How We Disclose Personal Information
We may disclose personal information when reasonably necessary to operate our business, including to:
• Shopify
• Payment processors
• Shipping and fulfillment providers
• Website hosting, technology, analytics, and customer-service providers
• Marketing and advertising partners
• Professional advisers and other service providers
We may also disclose information when required by law, in response to lawful legal process, to protect our rights or the rights of others, or in connection with a merger, sale, restructuring, or similar business transaction.
We do not sell personal information for money.
However, certain uses of advertising, analytics, cookies, or similar technologies may be considered a “sale,” “sharing,” or use of personal information for targeted advertising under certain privacy laws. Where applicable, you may have the right to opt out of those activities.
Relationship With Shopify
Our website and ecommerce services are hosted by Shopify.
Shopify collects and processes personal information about your use of our store in order to provide and improve ecommerce services.
We also use Shopify Network Intelligence and related enhanced Shopify services. These services may use information about your interactions with Sydney Bella Donna together with information from your interactions with Shopify and other Shopify merchants in order to provide features such as personalization, fraud prevention, analytics, improved products, and advertising-related services.
Information submitted through our website may therefore be shared with Shopify and other service providers and may be processed in countries other than the country where you live.
Shopify is responsible for certain processing activities associated with these enhanced services.
You can learn more about Shopify’s privacy practices in the Shopify Consumer Privacy Policy:
https://privacy.shopify.com/en
You may also be able to exercise certain rights relating specifically to Shopify’s processing through the Shopify Privacy Portal:
https://privacy.shopify.com/en
Cookies and Similar Technologies
We and our service providers use cookies and similar technologies to operate the website, remember preferences, maintain shopping-cart functionality, analyze website usage, personalize experiences, and support advertising and marketing.
Some cookies are necessary for the website to function. Other cookies may be used for analytics, personalization, or advertising.
Where required by applicable law, we provide a cookie banner that allows you to accept, decline, or manage certain cookies and tracking technologies.
You may also control certain cookies through your browser settings. Disabling some cookies may affect website functionality.
Targeted Advertising and Data Sharing Opt-Out
Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information or the use of personal information for targeted advertising.
Where applicable, you may exercise these rights through the Data Sharing Opt-Out page available on our website.
If your browser sends a legally recognized Global Privacy Control signal, we will process that signal as required by applicable law.
Your Privacy Rights
Depending on where you live, you may have some or all of the following rights:
• The right to request access to personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of certain personal information
• The right to obtain a copy of certain personal information
• The right to opt out of certain sales, sharing, or targeted advertising
• The right to withdraw consent where processing is based on consent
• The right to object to or restrict certain processing where applicable
• The right to appeal certain decisions regarding a privacy request where required by law
These rights are subject to applicable law and may be limited in certain circumstances.
To submit a privacy request, contact us using the information below or use any applicable privacy controls available on our website.
We will not discriminate against you for exercising a privacy right available under applicable law.
Marketing Communications
If you subscribe to marketing communications, we may send you promotional emails or other communications permitted by your preferences and applicable law.
You may unsubscribe from promotional emails at any time using the unsubscribe link included in the email.
Even if you opt out of marketing communications, we may still send transactional or service-related messages concerning your account, purchases, orders, or other interactions with us.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining transaction and business records, complying with legal and accounting obligations, resolving disputes, and enforcing our agreements.
Retention periods may vary depending on the type of information and applicable legal or business requirements.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
International Transfers
Your personal information may be transferred to, stored in, or processed in countries other than the country where you live.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites, platforms, or services.
Their privacy practices are governed by their own policies, and Sydney Bella Donna is not responsible for the privacy or security practices of third parties outside our control.
Children’s Privacy
Our website and services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided us with personal information improperly, please contact us so that we can review and, where appropriate, delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, or legal requirements.
When we update this Privacy Policy, we will revise the “Last updated” date above and provide any additional notice required by applicable law.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:
Sydney Bella Donna LLC